Shipping policy
Shipping Policy
Thank you for shopping with Voltorma.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary depending on your location:
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South Africa: 5–12 business days
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International Orders: 7–20 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or periods of high demand.
Shipping Costs
Shipping costs are calculated at checkout. Free shipping promotions may be available from time to time and will be clearly displayed on our website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 72 hours for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Voltorma is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team and we will work with the shipping carrier to assist you.
Contact Us
If you have any questions regarding your shipment, please contact our support team and include your order number for faster assistance.
Last Updated: June 2026